ISSN: 2455-0353
Dr Seema Gupta Associate Professor, Deshbandhu College, University of Delhi,
Shreya Gupta, Management Trainee, Reliance Retail
Traditionally, ethical decision making is perceived as a rational and cognitive process by academicians and researchers. The contemporary authors have linked emotions to ethical decision making (EDM) and integrated the concept with organisational decision-making in a business setup. This literature review attempts to contribute to the ongoing discussion on consumer ethics by conducting an exhaustive and in-depth analysis of 32 papers that were published in 14 journals between the years 2001 and 2021. The objective of this conceptual paper is to investigate the empirical evidence for the role of emotion in EDM in business organisations. Theoretical frameworks provide for the synthesis of the influence of emotions on the cognitive process, although reflections of the processing of emotions in the EDM process is not so clearly evident by practitioners in organisations.
Keywords:
Emotions, Ethical decision making, business ethics, organisational research
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